The Salesforce Customer Relationship Management (CRM) suite offers applications for small, medium, and large enterprise organizations with a focus on sales and support. The Salesforce CRM solution has abilities that include marketing automation, sales management, customer service, and partner relationship management. These applications help your company to track sales lead, manage customer accounts, conduct and monitor marketing campaigns and provide service post sale.
Salesforce CRM synchronizes contacts, emails, calendar, and tasks in applications. Salesforce CRM solution for small organizations enables users to manage contacts, tasks and events, track sales deals, harvest leads and track performance. The Salesforce CRM solution for enterprise edition covers business workflow, API integrations, call scripts, team-selling functionality, approval and automation management, and more.